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Highgate at Paoli Pointe
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The staff has continued to keep me in the loop with every incident and medical issue involving my mom. I have noticed lately that my mom's room needs cleaning. The dust is collecting on the floor and under her bed. The vent in her bathroom is dusty. I can't talk about the meals, since we never stayed for meals. The move in day went as expected, rough. Mom wasn't too happy with me. It also appears that Mom has been participating in activities, which I'm happy to see. I would recommend and have recommended to others Highgate at Paoli Pointe.","reviewerDisplayName":"Stephen","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Happy ","reviewContent":"The facility is as advertised, good people, clean, easy to work with. I would recommend the facility to others.","reviewerDisplayName":"James","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our Experience","reviewContent":"My loved one was previously a resident at Highgate at Paoli Pointe. Everything was great for her at this facility, with the exception of the food. That area could use some improvement according to my loved one.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"I toured this facility for a friend and it was very nice. It was our second choice. It's very clean. The staff was friendly and really seemed to have good interaction with the residents. Our guide was wonderful, took their time with us, and answered any and all questions we had.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"My dad enjoyed his time at Highgate, and the help with rehab especially. All staff have been fantastic to work with, and appreciate all the help. Thank you so much!","reviewerDisplayName":"Nick G","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"I thank you for all of your assistance with my dad in the past few months. You guys do an amazing job at your facility. He would of not gotten to this point if it were not for your team.","reviewerDisplayName":"Nicholas S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"Thank you so much for all your help in coordinating my mom's respite stay at Highgate! She really enjoyed her visit. The staff were all wonderful and she was well taken care of. We will be using this facility in the future if needed!","reviewerDisplayName":"Sharon H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Respite Care","reviewContent":"All staff have been so kind. Food has been delicious and accommodations. Very comfortable. Staff here saved my life!","reviewerDisplayName":"Peggy P","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"","reviewContent":"My family wanted to thank everyone at Highgate for their hospitality and care given to dad and us.","reviewerDisplayName":"Kev S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"My father is very happy in his new environment at Highgate. He loves the facility. He loves the food and he loves his own private space. My most sincere thanks for all of the hard work to get him where he is.","reviewerDisplayName":"Anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Genesis HealthCare","slug":"genesis-health-care-162","averageReviewScoreDisplay":8.6,"communityCount":25,"reviewCount":425}},"communityName":"Highgate at Paoli Pointe","leadgenCompleted":false}
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600 Paoli Pointe Drive, Paoli, PA 19301
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Located in the heart of Chester County, Highgate at Paoli Pointe is a Genesis community which combines all the comforts of home with the luxuries and amenities of premiere senior living.<br> <br> Our 80-apartment home offers 24-hour assistance when needed while still encouraging residents to be as independent as possible. Our secure dementia unit is set up to provide care for those with varying forms of dementia and Alzheimer's. With a highly trained staff our residents enjoy specialized activities every day of the week in our dementia unit.<br> <br> In addition to dementia care, we offer premier senior living services which include:<br> <br> <ul> <li>Private and semi private apartments with private bathrroms, kitchenettes and individual cliamate controls<br></li> <li>Upscale dining in our restaurant style dining room<br></li> <li>Sun room<br></li> <li>Wellness center and programs<br></li> <li>Numerous recreational activity options<br></li> <li>Private areas for entertaining guests<br></li> <li>Gardens and courtyards filled with flowers and seating areas<br> <br> Many residents enjoy the privacy of their apartments, however our community is vibrant and active, allowing you to easily make new friends, enjoy long meals in our dining room, and socialize.<br> <br> Weekly housekeeping services ensure carefree living so that you can enjoy all the activities our community offers. Our educated, dedicated, and compassionate staff is waiting for you to join our family.</li> </ul>
Located in the heart of Chester County, Highgate at Paoli Pointe is a Genesis community which combines all the comforts of home with the luxuries and amenities of premiere senior living.<br> <br> Our 80-apartment home offers 24-hour assistance when needed while still encouraging residents to be as independent as possible. Our secure dementia unit is set up to provide care for those with varying forms of dementia and Alzheimer's. With a highly trained staff our residents enjoy specialized activities every day of the week in our dementia unit.<br> <br> In addition to dementia care, we offer premier senior living services which include:<br> <br> <ul> <li>Private and semi private apartments with private bathrroms, kitchenettes and individual cliamate controls<br></li> <li>Upscale dining in our restaurant style dining room<br></li> <li>Sun room<br></li> <li>Wellness center and programs<br></li> <li>Numerous recreational activity options<br></li> <li>Private areas for entertaining guests<br></li> <li>Gardens and courtyards filled with flowers and seating areas<br> <br> Many residents enjoy the privacy of their apartments, however our community is vibrant and active, allowing you to easily make new friends, enjoy long meals in our dining room, and socialize.<br> <br> Weekly housekeeping services ensure carefree living so that you can enjoy all the activities our community offers. Our...</li></ul>
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